Refund Policy
Liberty Guard is dependent upon the generosity of public and private donations in order to pursue our mission. We are exceedingly grateful to those who share our passion and sacrificially partner alongside us (“Donors”). As such, Liberty Guard desires to adhere to the highest ethical standards, committing to honor donor intent as well as honor the public interest entrusted to us as a 501(c)(4).
Subsequently, in order to protect the trust placed upon us by the public as a tax exempt corporation, we must strictly adhere to a policy that does not allow for refunds of donations, except under very special circumstances as outlined below.
1) Violation of Gift Agreement
When a donation exceeding $50,000 is given, Liberty Guard may engage with the Donor through a written Gift Agreement. The purpose of the Agreement is to document how Liberty Guard intends to utilize the gift. Such an Agreement will allow the Donor to approve or modify the intended use of funds before they are utilized. Once signed by the Donor, a refund cannot be considered unless it is determined that Liberty Guard has violated the terms of the Agreement.
2) Failure to Honor Donor Intent
When making a donation, if the Donor requests in writing how they specifically wish their donation to be utilized (e.g., medical supplies, humanitarian supplies, scholarships, administrative costs, etc.), Liberty Guard will make every effort to honor their request and utilize their donation in a fashion consistent with their wishes. A refund may be considered if Liberty Guard fails to honor the written intent of the Donor. This does not apply to a participant or donor who withdraws from a mission trip or whose mission trip is postponed or canceled for any reason.
Liberty Guard will only consider refunding a donation if such a request is made within ninety (90) days of the original donation during the calendar year in which the donation was made – unless otherwise agreed upon in writing – provided the donor has not claimed a tax deduction from their donation (proof of tax return may be required).
In order to fulfill the responsibility granted to Liberty Guard by the public as a tax-exempt corporation, donation refund requests for any other reason cannot be considered.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
Your information helps us to better respond to your individual needs. - To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you. - To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. - To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to understand and save your preferences for future visits and .
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Donation Refund Policy
Please contact us within 30 days from the date of you donation if you identify an error in the amount of payment or to report unauthorized usage of your credit or debit card.
If you or we have made an error in your donation, or it you change your mind about contributing to Liberty Guard, we will honor your request for a refund made within 12 months of your donation. You can contact us through this form.
Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Liberty Guard
3101 Towercreek Pkwy, Suite 150
Atlanta, Georgia 30339
[email protected]